💳 WagePress Billing, Cancellation, and Refund Policy

MMALI Financial Services LLC d/b/a WagePress

Effective Date: 01/01/2026   •   Last Updated: 07/08/2026

11011 Richmond Ave, Suite 711, Houston, TX 77042

This Billing, Cancellation, and Refund Policy applies to fees charged by MMALI Financial Services LLC d/b/a WagePress for WagePress subscriptions, filings, payment-related services, add-ons, implementation, support, and other services.

1. Fees

Fees are described in the applicable order form, checkout page, pricing page, subscription plan, service quote, or in-product notice. Fees may include platform subscription fees, per-employee or per-contractor fees, filing fees, payment processing fees, implementation fees, premium support fees, late fees, and fees for optional services.

2. Authorization to Charge

By providing a payment method or bank account, Customer authorizes WagePress and its payment processors, including Moov or other authorized providers, to charge or debit all applicable fees, taxes, adjustments, reversals, chargebacks, and amounts owed under the applicable agreement.

3. Taxes

Fees are exclusive of applicable taxes unless expressly stated. Customer is responsible for sales, use, excise, value-added, withholding, or similar taxes associated with the Services, excluding taxes based on WagePress's net income.

4. Cancellations

Customers may cancel recurring services through the platform or by contacting support where in-product cancellation is unavailable. Cancellation stops future renewals but does not relieve Customer of amounts accrued before cancellation or amounts due for services already initiated, transmitted, funded, processed, or consumed.

5. Refunds

Unless required by law or expressly stated in a signed writing, fees are non-refundable once a billing period begins, a tax form is prepared or transmitted, a payroll or payment instruction is initiated, an implementation service is performed, or a third-party cost is incurred. WagePress may issue credits or refunds at its sole discretion.

6. Failed Payments and Collections

If payment fails, WagePress may retry payment, suspend services, withhold access to non-required features, assess late fees where allowed, require prepayment, or refer unpaid amounts to collections. Customer is responsible for reasonable collection costs, including attorney fees, where permitted by law.

7. Chargebacks

A chargeback or payment dispute for validly owed fees constitutes a material breach unless initiated due to unauthorized use or billing error. Customer must first contact WagePress to resolve billing concerns.

8. Contact

Billing questions may be sent to support@wagepress.com.